PRIVACY & SHIPPING INFORMATION

PRIVACY & SHIPPING INFORMATION

PRIVACY & TERMS OF USE

IF YOU CONTINUE TO BROWSE AND USE THIS WEBSITE, WWW.WATERNLIFE.COM, YOUR ARE AGREEING TO COMPLY WITH AND BE BOUND BY THE FOLLOWING PRIVACY POLICY, TERMS OF USE AND DISCLAIMER, WHICH GOVERN WATERNLIFE’S RELATIONSHIP WITH YOU IN RELATION TO THIS WEBSITE.

IF YOU HAVE ANY QUESTIONS ABOUT ANY OF THE CONTENT BELOW, PLEASE E-MAIL US AT: info@waternlife.com

WATERNLIFE CARES ABOUT YOUR PRIVACY AND DATA PROTECTION. BECAUSE OF THIS, WE REVISED OUR DATA POLICY IN COMPLIANCE WITH THE EU GDPR REGULATION IN ORDER TO ENSURE MORE TRANSPARENCY AND SAFETY. THIS PARAGRAPH CONTAINS INFORMATION ABOUT THE TYPE OF DATA WE PROCESS, THE PURPOSE FOR THEIR COLLECTION AND TRANSFERS.

THE TERM ‘WATERNLIFE’ OR ‘US’ OR ‘WE’ REFERS TO THE OWNER OF THE WEBSITE WHOSE REGISTERED OFFICE IS: WATERNLIFE A/S, GRAMRODEVEJ 13, 7130 JUELSMINDE, DENMARK. THE TERM ‘YOU’ REFERS TO THE USER OR VIEWER OF OUR WEBSITE.

THE TERMS AND CONDITIONS BELOW REGULATE THE USE OF WWW.WATERNLIFE.COM AND THE SALES CARRIED OUT ON THE WATERNLIFE SHOP FUNCTION LOCALIZED ON WWW.WATERNLIFE.COM. WHEN YOU REGISTER ONLINE WITH US, USE OUR ONLINE STORE OR CHOOSE TO SUSCRIBE TO OUR NEWSLETTER SUBSCRIPTION, YOU GIVE US THE CONSENT TO PROCESS AND USE SUCH PERSONAL DATA IN ACCORDANCE WITH THE BELOW DESCRIBED PRIVACY POLICY.

INFORMATION COLLECTION

THE PERSONAL INFORMATION YOU FORWARD TO WWW.WATERNLIFE.COM WILL ONLY BE USED IN ORDER TO FULFILL THE UNDERTAKINGS WATERNLIFE SHOP HAVE AND TO ASSURE YOU THE BEST SERVICE.

IN ORDER FOR YOU, AS A CUSTOMER, TO MAKE A PURCHASE OF GOODS AT WWW.WATERNLIFE.COM YOU MUST REGISTER THE FOLLOWING INFORMATION :

  • NAME
  • ADDRESS
  • TELEPHONE NUMBER
  • E-MAIL ADDRESS

 

THE INFORMATION IS BEING KEPT FOR THE PURPOSE OF DELIVERY OF GOODS TO THE RIGHT ADDRESS. WHEN GATHERING INFORMATION VIA OUR WEBSITE, WE DO SO ONLY AT YOUR CONSENT. FOR THIS YOU HAVE TO CHECK THE APPOSITE BOX. ALL EMPLOYEES OF WATERNLIFE HAVE ACCESS TO THIS INFORMATION.

WE DO NOT COLLECT OR STORE ANY CREDIT CARD INFORMATION, EXCEPT FOR THE PAYMENT METHOD THAT HAS BEEN USED IN ORDER TO COMPLETE THE PURCHASE. WE ALSO KEEP TRACK OF YOUR ORDER HISTORY IN ORDER TO ASSIST YOU IN CASE OF RETURNS, EXCHANGES OR INVOICES.

PROVIDED YOUR CONSENT, WATERNLIFE ALSO HAS THE OPTION TO PROVIDE YOU WITH INFORMATIONAL E-MAILS, INFORMING OF NEW PRODUCT LAUNCHES, PROMOTIONS OR SIMILAR. IF YOU WISH TO END YOUR SUBSCRIPTION, PLEASE FOLLOW THE GUIDELINES IN THE LASTEST RECEIVED E-MAIL.

YOUR PERSONAL INFORMATION IS DISCLOSED TO THE DELIVERY/SHIPPING COMPANY IN ORDER FOR THE DELIVERY TO BE EXECUTED. NO SENSITIVE INFORMATION IS PASSED ON.

IN ORDER TO IMPROVE AND PERSONALIZE YOUR EXPERIENCE ON THE WEBSITE, YOUR BROWSING ON THE WEBSITE IS ALSO EXPOSED TO DOUBLECLICK, GOOGLE ADWORDS, GOOGLE DYNAMIC RETARGETING AND GOOGLE TAG MANAGERS. WE ALSO USE « COOKIES » – AS DESCRIBED BELOW – AND GOOGLE ANALYTICS.

SOME INFORMATION MAY THEREFORE BE PROCESSED BY THESE THIRD PARTIES. THIS IS DONE ONLY IN ORDER TO MAINTAIN OUR WEBSITE. WE DO NOT SELL OR DISCLOSE OUR CLIENTS’ PERSONAL DATA TO ANY ENTITY, NOR WE AUTHORIZE ANY OF THESE SERVICE PROVIDERS TO MAKE ANY OTHER USE OF YOUR INFORMATION.

RIGHTS & OBLIGATIONS

 IN COMPLIANCE WITH THE EU GDPR LAW, IT IS YOUR RIGHT AS A CONSUMER TO :

  • ACCESS YOUR DATA AT ANY MOMENT
  • CORRECT AND OBJECT YOUR DATA, IF YOU BELIEVE THAT IT’S UNCORRECT
  • DATA PORTABILITY
  • « BE FORGOTTEN » : YOU CAN ASK US TO ERASE YOUR DATA, PROVIDED THAT IT DOES NOT COMPROMISE FREEDOM OF EXPRESSION, OUR ABILITY TO FULFILL A LEGAL OBLIGATION, OUR NEED TO KEEP THE PERSONAL DATA FOR A LEGAL CLAIM
  • OPT OUT OF DIRECT MARKETING MATERIAL THAT USES YOUR DATA AT ANY MOMENT
  • ASK US ANY CLARIFICATIONS ABOUT CONCERNS

WE SET TO REACH OUT TO YOU WHENEVER :

  • WE CHANGE THE PURPOSE OF YOUR DATA COLLECTION
  • THERE IS A DATA BREACH POSING HIGH RISK TO YOUR SENSITIVE DATA

COOKIES ARE PIECES OF INFORMATION A WEBSITE CAN SEND TO YOUR COMPUTER’S BROWSER FOR RECORD-KEEPING PURPOSES. COOKIES ARE USED BY WATERNLIFE IN ORDER TO IMPROVE YOUR EXPERIENCE WHEN BROWSING AND USING THE WEBSITE. THE COOKIES INDENTIFY YOUR COMPUTER AND ALLOWS THE SITE TO REMEMBER YOUR PERSONAL SETTINGS. WWW.WATERNLIFE.COM WILL NOT OPERATE PROPERLY WHEN COOKIES ARE DISABLED IN YOUR WEB BROWSER.

DISCLAIMER

THE INFORMATION CONTAINED IN THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. THE INFORMATION IS PROVIDED BY WATERNLIFE AND WHILE WE ENDEAVOUR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES. ANY RELIANCE YOU PLACE ON THE INFORMATION IS THEREFORE AT YOUR OWN RISK.

IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF, OR RELATING TO, THE USE OF THIS WEBSITE.

EVERY EFFORT IS MADE TO KEEP THE WEBSITE UP AND RUNNING SMOOTHLY. HOWEVER, WATERNLIFE TAKES NO RESPONSIBILITY FOR, AND WILL NOT BE LIABLE FOR, THE WEBSITE BEING TEMPORARILY UNAVAILABLE DUE TO TECHNICAL ISSUES BEYOND OUR CONTROL.

NOTHING CONTAINED IN THIS SITE SHALL BE CONSTRUED AS CONFERRING BY IMPLICATION, ESTOPPEL, OR OTHERWISE, ANY LICENSE OR RIGHT TO ANY COPYRIGHT, PATENT, TRADEMARK OR OTHER PROPRIETARY INTEREST OF WATERNLIFE OR ANY THIRD PARTY.

THIS SITE AND THE CONTENT PROVIDED ON THIS SITE, INCLUDING, BUT NOT LIMITED TO, GRAPHIC IMAGES, AUDIO, VIDEO, HTML CODE, BUTTONS AND TEXT, MAY NOT BE COPIED, REPRODUCED, REPUBLISHED, UPLOADED, POSTED, TRANSMITTED OR DISTRIBUTED IN ANY WAY, WITHOUT THE PRIOR WRITTEN CONSENT OF WATERNLIFE, EXCEPT THAT YOU MAY DOWNLOAD, DISPLAY AND PRINT ONE COPY OF THE MATERIALS ON ANY SINGLE COMPUTER OR OTHER DEVICE SOLELY FOR YOUR PERSONAL, NON-COMMERCIAL USE, PROVIDED THAT YOU DO NOT MODIFY THE MATERIAL IN ANY WAY AND YOU KEEP INTACT ALL COPYRIGHT, TRADEMARK, AND OTHER PROPRIETARY NOTICES.

THE INFORMATION PROVIDED ON THIS SITE IS FREE OF CHARGE AND FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CREATE A BUSINESS OR PROFESSIONAL SERVICES RELATIONSHIP BETWEEN YOU AND WATERNLIFE.

THROUGH THIS WEBSITE YOU ARE ABLE TO LINK TO OTHER WEBSITES WHICH ARE NOT UNDER THE CONTROL OF WATERNLIFE. WE HAVE NO CONTROL OVER THE NATURE, CONTENT AND AVAILABILITY OF THOSE SITES. THE INCLUSION OF ANY LINKS DOES NOT NECESSARILY IMPLY A RECOMMENDATION OR ENDORSE THE VIEWS EXPRESSED WITHIN THEM.

IN ADDITION, WE CANNOT BE RESPONSIBLE FOR THE PROTECTION AND PRIVACY OF ANY INFORMATION WHICH YOU PROVIDE WHILST VISITING SUCH SITES AND ARE NOT GOVERNED BY THIS PRIVACY STATEMENT. YOU SHOULD EXERCISE CAUTION AND LOOK AT THE PRIVACY STATEMENT APPLICABLE TO THE WEBSITE IN QUESTION.

ORDERS, PRICES & CURRENCIES

WWW.WATERNLIFE.COM CANNOT GUARANTEE THAT ALL THE PRODUCTS SHOWN ARE AVAILABLE AT THE TIME YOU PLACE YOUR ORDER. IN THE EVENT THE PRODUCT YOU ORDER IS NO LONGER AVAILABLE YOU WILL BE CONTACTED BY E-MAIL SHORTLY AFTER PLACING YOUR ORDER.

DUE TO THE COLOR SETTINGS OF YOUR COMPUTER OR OTHER DEVICE, THE COLORS OF THE PRODUCTS SHOWN IN THE PICTURES IN THE WATERNLIFE WEBSHOP CAN DIFFER FROM THEIR ACTUAL COLORS. WATERNLIFE CANNOT BE HELD RESPONSIBLE FOR ANY SUCH DISCREPANCY.

THE PRICE OF EACH PRODUCT IS STATED EXCLUDING SHIPPING COSTS BUT INCLUSIVE OF THE DANISH RATE OF VAT (25%) AND ALL IMPORT TAXES WITHIN THE EU.

LOCAL TAXES
: PLEASE NOTE THAT LOCAL CHARGES (CUSTOMS DUTY, SALES TAX ETC.) CAN OCCUR, DEPENDING ON YOU REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT YOUR OWN EXPENSE.

PRICE CHANGES: 
WWW.WATERNLIFE.COM RESERVES THE RIGHT TO CHANGE PRICES OF THE PRODUCTS SOLD. THE PRICES OF THE PRODUCTS WILL, DURING THE TIME OF PLACING AN ORDER, BE VALID THROUGHOUT THE SPECIFIC PROCESS. HOWEVER, WE DO TAKE RESERVATIONS FOR TYPING ERRORS.

WATERNLIFE CANNOT BE HELD RESPONSIBLE FOR ANY CURRENCY CHANGES OR CURRENCY EXCHANGE RATES ANY BANK MAY APPLY OR USE.

SHIPPING INFORMATION

WE OFFER FREE SHIPPING ON ALL ORDERS OVER  50 EUR / 350 DKK / 45 GBP / 60USD.

SHIPPING FOR ORDERS BELOW THE ABOVE AMOUNT STARTS AT 4,95 EUR.

 

DHL IS OUR PRIMARY COURIER, BUT WE MAY USE ALTERNATE GROUND SHIPPING METHODS.

 

IN-STOCK ITEMS WILL BE SHIPPED THE FOLLOWING BUSINESS DAY AND WILL NORMALLY ARRIVE WITHIN 5-7 BUSINESS DAYS AFTER BEING SHIPPED. (EXCLUDES WEEKEND AND HOLIDAYS).

MERCHANDISE PURCHASED FROM WATERNLIFE MAY BE RETURNED WITHIN 14 DAYS OF PURCHASE. MANUFACTURER’S GUARANTEES MAY VARY DEPENDING ON THE PRODUCT, BUT REGARDLESS, IF YOU ARE UNHAPPY WITH THE PRODUCT, PLEASE SEND US AN E-MAIL AND WE WILL REPLACE THE PRODUCT OR REFUND YOUR MONEY WITHIN 14 DAYS OF WHEN YOU PURCHASED IT.

ALL RETURNED MERCHANDISE MUST BE IN ORIGINAL RESALABLE CONDITION AND IN THE ORIGINAL MANUFACTURER’S LABELED PACKAGING.

REFUNDS ARE NOT ISSUED EXCEPT IN THE CASE OF DAMAGED OR DEFECTIVE MERCHANDISE. RETURNS MUST BE AUTHORIZED IN ADVANCE BY PHONE OR E-MAIL.
E-MAIL US, AND WE WILL ISSUE A RETURN AUTHORIZATION NUMBER. NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER. RETURNED ITEMS SHOULD BE REPACKAGED SECURELY IN AN OUTER CARTON AND MUST INCLUDE A COPY OF YOUR INVOICE AND YOUR RETURN AUTHORIZATION NUMBER.

YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING CHARGES UNLESS THE RETURN IS DUE TO OUR SHIPPING ERROR OR THE PRODUCT IS DAMAGED OR DEFECTIVE. PLEASE RETAIN TRACKING INFORMATION FOR YOUR SHIPPING, AS WE CANNOT ASSUME RESPONSIBILITY FOR RETURN PACKAGES LOST IN TRANSIT.

RETURNED ITEMS ARE TO BE SENT TO OUR WAREHOUSE:

WATERNLIFE A/S
GRAMRODEVEJ 13
7130 JUELSMINDE
DENMARK.

WATERNLIFE CANNOT BE HELD RESPONSIBLE FOR ANY CURRENCY CHANGES OR CURRENCY EXCHANGE RATES ANY BANK MAY APPLY OR USE.